HoReCa Trend · Apulian coast

The product changing the seasons in Southern Italian kiosks.

From Polignano to Lecce, more and more kiosk operators are replacing small cartridges with a 670g canister. Wider margins, smoother queues, flavours other kiosks do not have. Here is what is changing behind the counter before the 2026 season.

by Marco Albanese 5 May 2026 7 minute read
Salvatore at the counter of his kiosk in Polignano a Mare at dawn
Salvatore Greco at the counter of his kiosk in Polignano a Mare. Photo by Marco Albanese.

Over the past few months, along the Apulian coast, a small novelty has been changing the way kiosks serve cream. No more small steel cartridges to swap every ten minutes. In their place a canister around thirty centimetres tall, seven flavours to choose from, a season running differently. The story that captures the phenomenon best is the one of Salvatore Greco, twenty two years behind the counter on the cliff of Polignano a Mare.

Behind the counter, next to the espresso machine, the usual box of small steel cartridges is gone. In its place stands a canister, around thirty centimetres tall, ivory coloured, with a dispenser. Salvatore uses it dozens of times a day. He charges it once in the morning, leaves it there, and gets on with the work.

"Imagine, I used to swap cartridges every ten minutes," he says, pouring an espresso into a small glass. "Sometimes more, when the ten o'clock rush hit. And every single time it was a customer waiting, a cream coming out flat, a curse under my breath."

01 · The problemThe problem every kiosk in the South knows

Anyone who runs a kiosk on the coast knows it. The real season lasts three months. In those three months you have to do what others do in twelve. The good day is not the calm one, it is the one where the queue runs all the way to the parking lot. That is when you find out who can hold the counter and who cannot.

Salvatore has seen plenty of things change in twenty two years. He has seen credit cards arrive, then phone payments, then online reviews, then Instagram stories, then the new beach bars sprouting like mushrooms under freshly redone bathing clubs. But one thing always stayed the same: the struggle to keep up in the twenty hottest minutes of the day.

"The small cartridges were the worst part," he admits. "One cream, one cartridge. Two creams, one cartridge. Sometimes you swap halfway through an order because you can feel the gas is dying. Meanwhile the kids behind the counter slow down, the customer looks around, maybe glances at the kiosk next door."

Add to this costs creeping up every year, granita margins thinning out, energy, raw materials. The end of season balance, the real one, narrower year after year.

"I used to swap cartridges every ten minutes. Sometimes more. And every single time it was a customer waiting." Salvatore Greco, "Da Salvo" kiosk, Polignano a Mare

02 · The turnThe phone call from a gelato maker in Lecce

The turn came last February, off season, with a phone call Salvatore had not expected. On the other end an old friend, gelato maker in Lecce, someone who has known Salentine pastry since he was fifteen.

"He says, Salvo, you have to hear this. I changed the way I make cream in the shop. No more small cartridges, just one canister. And I have eight different flavours. I swear I would not go back even if they paid me."

The brand was Exotic Whip. Salvatore had never heard of it. He did what we all do: he searched online, read a few spec sheets, watched a couple of videos. The promise was simple. A six hundred and seventy gram canister, filled with food grade N2O at 99,95 per cent purity, replacing roughly eighty small cartridges. Seven flavours to pick from, from the classic Original to Coconut, from Green Apple to Blueberry-Strawberry.

But Salvatore is one of those who only buys what he can hold in his hand. "I placed a small order. One Original canister and one Coconut, just to try. If it does not work, I have lost an afternoon of phone calls."

The canister on the kiosk counter next to the espresso machine
The canister on Salvatore's counter, next to the espresso machine.

03 · The first daysThe first days with something different

The canister arrived in two days. Salvatore tried it during a rainy Wednesday lunch break, with no one around. The first cream came out dense, stable, velvety like the ones you see in pastry photographs. The Coconut one, after that, changed his wife's face when she tasted it. "It does not look like spray cream. It looks like it came out of a pastry shop."

The first real test was the following Saturday, with the first wave of weekend tourists. Salvatore left the menu as it was. He only added, handwritten on the small chalkboard, one line: coffee granita with coconut cream · 3.50.

"The first guy who ordered it came back ten minutes later with his wife. They had another, between the two of them. Then another table. Then another. By the end of the day I had sold thirty two coffee granitas with coconut cream. And zero arguments at the counter because the cartridge would not push."

The thing that struck him the most, he says, was not the novelty of the flavour. It was the feeling of no longer having to think about the cream. "You charge the canister in the morning. You leave it there. You use it. Done. You do not even notice it exists, until it runs out."

04 · The numbersWhat actually happened to the numbers

Salvatore is not someone who gets carried away easily. But when he sat down to do the books at the end of July, he had to call his accountant just to be sure he had not made a mistake.

Results at the end of July

about 4 sec
Average time to serve a cream, against the 12 it took before with the cartridge
+27 %
Average ticket on desserts and drinks with flavoured topping
2 canisters
Total consumed in the whole month, instead of one box of small cartridges every two days
0 complaints
For flat cream or weak texture, between June and July

The most important part, however, is not in the numbers. It is in the fact that Salvatore now stands at the counter differently. He no longer eyes the queue with dread, no longer gets nervous when a tourist coach pulls up, no longer sends his son to the storeroom to grab another box of cartridges while the espresso sits cold on the saucer.

"Now when the aperitivo rush hits, I do not slow down anymore. I just go." Salvatore Greco

05 · The flavoursThe flavours that made the difference

The seven Exotic Whip flavours, for Salvatore, have become a small positioning weapon. "Before, I was a kiosk like the others. Now I am the kiosk with the unusual granitas. People come here on purpose, even from neighbouring villages."

The ones that work best on his counter, in order of sales:

06 · The adviceWhat Salvatore would say to someone considering it

When we asked him what he would say to another kiosk owner currently weighing the switch, Salvatore thought about it for a moment. Then he said three things, in order.

First. "Do not buy everything at once. Get one canister, maybe the Original or a flavour you are curious about. Use it for a week. If after a week you have not understood, then maybe it is not for you. But that rarely happens."

Second. "Actually count how many cartridges you go through in a week, in high season. Not from memory, count them. If it is more than thirty, you have already proven to yourself that the switch makes sense. It is not a question of product, it is a question of arithmetic."

Third. "Think about the kid you have at the counter. If the kid does not waste time changing cartridges, he serves more customers, brings in more receipts, is less stressed. By the end of the season, you pay that kid the same. But he has produced more. And he has worked better."

Before summer

Want to find out if Exotic Whip makes sense for your kiosk too?

The Exotic Whip Italia team runs a free consultation before the season. They look at your consumption, the right format between 670g and 2000g, the flavours that fit your menu. You drop a message on WhatsApp, you talk for five minutes, that is it.

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For those new to it

What Exotic Whip Italia is

Exotic Whip is a cream charger based on food grade nitrous oxide intended exclusively for professional culinary use, distributed across Europe to hospitality, pastry, gelato and venue operators. It is produced in Europe according to community food safety standards.

07 · What staysThe part you do not see

Around eight in the evening, when the sun drops behind the cliff and the kiosk is almost empty, Salvatore pours himself a coffee and sits at the table next to the counter. It is the usual ritual, twenty two years long. But this year, he says, it tastes different.

"When I get home in the evening, I am less tired. My wife noticed before I did. She told me, you have less of those faces when you come back. It is true. It is not a revolution, mind you. It is a detail. But a detail that, by the end of the season, makes the difference."

The difference, for Salvatore, is a season closing in the black like he had not seen in years. It is the chance, already in May, to think about next summer without the usual anxiety. It is his eldest son who, for the first time, said: dad, next year I can help out too. Maybe that, in the end, is the real return on investment.

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For those running a venue in Southern Italy

Talk to the Exotic Whip Italia team before the season starts.

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Marco Albanese
Marco Albanese writes about hospitality, venues and small entrepreneurship in the South for the HoReCa Innovazione editorial team. Born in Bari, lives in Lecce. He has covered the HoReCa supply chain in the regions of the Italian Mezzogiorno for the last eight years.